For your peace of mind
Intercel provides more than batteries, we provide certainty. From engineering to lifetime support, our services ensure safe, reliable and high-performance energy solutions for every application.
Our service approach
We believe outstanding service is essential to reliable energy. With European engineering, fast local support and a lifecycle mindset, we help customers power ahead with confidence.
- One partner for the entire journey
- Safety, compliance and documentation included
- Fast, accurate and expert support
- Long-term reliability through lifecycle care
How can our service team assist you today?
Whether you need advice, engineering input, an installation manual or long-term support: we’re here to assist. Tell us what you’re working on and we’ll get in touch with you.
Our service lifecycle
1. Discover & Define
We start by understanding your application, your challenges and the performance you need.
Whether it’s selecting a standard product or exploring a custom concept, we help you define the right direction.
This includes:
- System sizing and power calculations
- Product selection for standard solutions
- Feasibility checks
- Co-creation sessions for tailored projects
- Safety and regulation guidance
2. Design & Configure
Creating the optimal battery configuration for your application.
- For standard products: choosing the right model, voltage, capacity, accessories
- For custom: mechanical/electrical design, BMS setup, prototyping
3. Validate & Certify
Every solution is validated to meet the highest levels of safety, reliability and compliance.
This includes:
- In-house testing
- CE, UN38.3 and PGS guidance
- Quality control for standard batteries
- Factory and site acceptance tests (FAT / SAT) for larger systems
- Compliance documentation support
4. Deliver & Install
We ensure smooth integration into your machine, system or project.
This includes:
- Worldwide logistics and delivery
- Installation manuals and technical documentation
- On-site commissioning for energy systems
- Plug-and-play configuration for standard products
5. Monitor & Support
Once the system is running, we help you keep full control over performance and uptime.
This includes:
- Remote diagnostics
- Cloud monitoring and data insights
- Troubleshooting and technical support
- Battery health analysis
6. Maintain & Evolve
Reliable service throughout the entire lifecycle of your battery or energy system.
This includes:
- Preventive maintenance
- Repairs and warranty handling
- Replacement and refurbishment
- Upgrades for long-term OEM platforms
- End-of-life guidance
For Distributors & Resellers
Premium brands with the service reliability your customers expect.
As a distributor, you need strong products, fast availability and a supplier that never leaves you standing still. Intercel delivers proven brands, stable stock and the technical support that helps you grow your business.
What we deliver:
- Fast stock availability across a broad range of batteries and accessories
- Consistent product quality trusted for over 40 years
- Technical support for product selection and application questions
- Marketing & documentation packages to help you sell with confidence
- Warranty and aftersales support that protects your customer relationships
- Training and knowledge sessions to keep your team up to date
The result:
A stronger product portfolio, faster service and customers who come back.
For Installers, EPCs & System Integrators
Fast, safe and straightforward energy projects.
Installers and EPCs work under pressure: tight timelines, complex regulations and high expectations from end customers. We make that easier by providing systems that are simple to install, safe to operate and backed by expert support whenever you need it.
What we deliver:
- Accurate sizing & consultancy to ensure the right configuration for every site
- Clear installation documentation and practical instruction
- On-site commissioning for energy storage systems
- Remote diagnostics & performance insights to support troubleshooting
- Safety & compliance guidance including PGS 37-1/37-2 implementation
- Fast, accessible technical support before, during and after installation
The result:
Projects that run smoothly, safely and deliver predictable performance to your customers.
For OEMs & Machine Builders
As an OEM, you need more than a battery. You need consistency, long-term availability, and a partner who understands the engineering behind your machine. We support you throughout the entire development cycle and help you build products that are safe, reliable and future-proof.
What we deliver:
- Co-creation & engineering support to match your mechanical, electrical and performance requirements
- Prototyping and iterative development for sharp optimisation
- Certification guidance to meet CE, UN38.3, PGS and market-specific standards
- Long-term supply assurance for stable production planning
- Technical integration support for CAN communication, BMS behaviour and system architecture
- Lifecycle support for platform updates and next-generation models
The result:
A dependable energy system that lifts your product quality and your competitive edge.
How can our service team assist you today?
Whether you need advice, engineering input, an installation manual or long-term support: we’re here to assist. Tell us what you’re working on and we’ll get in touch with you.
Power the future with Endless Energy
At Intercel, we believe the future of energy is promising, yet complex. Since 1985, we’ve been helping businesses move forward with battery solutions they can trust. From motive and standby power to energy storage and custom batteries for electrification, we deliver reliable systems built on European quality, safety, and service. Driven by innovation and partnership, we provide more than just batteries. We deliver peace of mind.
European service & quality
Engineered and supported from the heart of Europe, ensuring fast response, trusted expertise, and products that meet the highest standards of safety and performance.
40 years of battery experience
Decades of knowledge, innovation, and partnership, powering thousands of applications worldwide since 1985.
Compliant & certified
Fully aligned with European regulations and certified to the latest safety, quality, and sustainability standards, from PGS 37-2 to the EU Battery Regulation.
Meeting every challenge
No matter how complex your energy need, we deliver the right solution. With flexibility, reliability, and the determination to keep your business moving.
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Do you have a project in mind?
We’d love to help you find the right battery solution. Whether it’s for energy storage, electrification projects, motive power or standby & backup applications.